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We don't play with pennies!

We Want To Reward Cyclists.

As riders ourselves we realise that its always nice to get something back for being a cycling warrior that is why we created Rider Rewards.

Therefore we designed a rewards scheme that is available to all JE James Customers (you are all VIP to us) all you have to do is create an account. You will then be able to earn Rider Reward Points on selected purchase you make on the JE James website.

On each product page you will see the following icon:

When you see this icon it will be accompanied by a message that informs you of the number of points that are available on that purchase.

What Are Points Worth?

1 point is worth a total of 10p. Our points scheme is one of the most rewarding point schemes in the cycle market. we don’t play with pennies.

What are the Point earning rates?

Managing your Points

You have the ability to view and manage your through your Customer Account. From your account you will be able to view your total (and currency equivalent), minimum term needed to redeem, whether you have reached the maximum limit and a cumulative history of acquired, redeemed and lost. The history record will retain and display historical rates and currency for informational purposes. The history will also show you comprehensive informational messages regarding , including expiration notifications.

How to redeem your points

You can redeem your at checkout. If you have accumulated enough to redeem them you will have the option of using as one of the payment methods. The option to use, as well as your balance and the monetary equivalent this balance, will be shown to you in the Payment Method area of the checkout. Redeemable can be used in conjunction with other payment methods such as credit cards, gift cards and more.
Points will only be allocated a minimum of 14 days after purchase or action has been completed.

Terms & Conditions

Points will only be allocated a minimum of 14 days after purchase or action has been completed.

Points gained on an item being purchased cannot be used on that item at time of purchase.

Points will not be given on purchases where points are being used as a way of payment.

Points cannot be earned when using Finance as a way of payment

Points can only be awarded through online purchases.

Points are calculated based on the Grand Total Value, taking into account the earning rates for each product category.

Exclusions apply. All items that are eligible for points will make this clear on the product page itself and at the cart level. If no message is present, points are not applicable to these products.

Points cannot be earned in conjunction with any other offer. Including but not exclusively to, gift vouchers, discount codes, Finance, Cycle to work, Amazon Vouchers, store credit and price match.

Points are not awarded on delivery charges.

Points are limited to the value of the order, excluding carriage charge. I.e you cannot go into a negative figure and you will always be charged for carriage (Where applicable)

Points will expire 90 days after they have been awarded.

If you return all or part of your order, points will be adjusted and re-allocated to your account and your net total, less carriage, will be credited.

If you receive a refund on a purchase you made via our online store, any points earned from the purchase of that product will also be removed from your account, if these points have already been used on another purchase, the monetary amount refunded on sed product will be minus the points amount earned from the initial purchase.

Je James Cycles reserves the right to remove points earned at any time without warning.

Points awarded for reviews and social media sharing will be reviewed before points are issued. Points based on the review of a product must be a review that exceeds 50 words. Reviews may also not be considered for point rewards, due to foul language, incorrect of slanderous comments, and information we deem incorrect. JE James Cycles reserves the right to refuse the issue of points at any time. Only one review/social media post per day will be subject to the reward points offer abuse of this system will mean points are withheld at JE James Cycles discretion. Max 5 Reviews per user are payable

Points awarded at the time of the transaction or vouchers already issued may be removed or cancelled if JE James Cycles determines that the points were collected in breach of these terms and conditions or were awarded in error. For the avoidance of doubt, any advice or actions of our staff that is contrary to these terms and conditions will not have the effect of changing these terms and conditions.