Free UK Delivery On Orders Over £30
All of our UK Customers can select our FREE standard delivery option on any order over £30 (except exclusions). Learn more about J E James delivery services. Click here
Items will be sent via Royal Mail 48hr - There is an option for Express Delivery (£2.99 for orders over £30, or £4.99 for orders under £30), items will be sent via our courier service.
Bike Build & Delivery
We are proud to say that all of our bikes are pre-built and go through a rigorous inspection procedure before the bike arrives at your doorstep. In order to minimise packaging and transit damage, all bikes are partially dismantled for shipping. Please note that some assembly will be required, which we recommend be carried out by an experienced mechanic. To help with assembly we have created our helpful assembly guide. Click here to view assembly guide
Click & Collect
J E James Cycles Click and Collect feature is a great way of securing your product before coming into store selecting your nearest J E James Cycle branch for free. Once your product is ready for collection your chosen J E James Branch will contact you via text or telephone. Meaning you do not make a wasted trip. Please do not come into store until you receive this message. Learn more about J E James Click and Collect. Click here
We have many happy customers based outside of the UK because we try and keep our delivery charges to minimum. The best way to calculate how much delivery of any item via our website is to add products to your cart and proceed through the checkout process, please then enter your delivery details. Our website at this time will calculate the cost of delivery to your country. Orders delivered outside of the EU are exempt from VAT. Learn more about J E James Cycles international delivery. Please click here
Returns Made Easy
Our main aim is to make sure you are happy with your purchase. You can contact our returns department directly via email: [email protected]
Learn more about our returns policy here.