JE James Cycles Click and Collect feature is a great way of securing your product before coming into store. To reserve and collect all you have to do is add your items to the basket that you would like to collect in-store. You can add items that are available to order to collect in-store but the store will contact you to arrange a pick-up date once the item has arrived to us from the supplier.
Then go to checkout. At this point you can either sign-in to your account or you can check out as a guest. Please fill in all of the information requested by the form as you would were you ordering online, once you reach the Shipping Method section Click the In-store icon under the Reserve and collect header, you can then select the store you would like to collect your items from.
Once you have selected your nearest store click continue.
Then review your order and press the place order button. You will then be taken to the Secure Sage pay portal where you will enter your payment details. Once authorised you will receive a confirmation number and an email.
Once your product is ready for collection the store will contact you via text or telephone. Please do not come into store until you receive this message.
Please be aware on collection of your order you need to bring 2 forms of I.D. The Credit/debit card that was used to pay for the order and a photo I.D. (passport/ drivers licence) please make sure the information on the photo id is the same as on the credit/debit card used for the order. Please also be aware the person who placed the order must be the same person who collects the order. All of these checks are necessary to secure your personal information and to combat fraud. And that"s it you are done!
