Terms & Conditions
The JE James Cycles Black Friday Price Promise is available only in respect of orders made between the 1st and 23rd of November.
For the purpose of our Black Friday Price Promise, Black Friday Weekend shall be defined as Thursday 23rd November 18:00 2023 to Monday the 27th November 23:59 2023.
In order to claim on the Black Friday Price Promise (a “Black Friday Price Promise Claim”), you must contact JE James Cycles detailing the product purchased and your original receipt number within 14 days of Black Friday Weekend.
Your order must have been completed and paid in full to be eligible. Our price promise is not applicable to any bicycle purchased via finance, or cycle to work.
If a successful claim is made, all refunds shall be remunerated using a JE James Cycles online voucher to the value of the ‘price difference’, redeemable against future purchases with JE James Cycles. This is at our discretion and not a guarantee.
The ‘price difference’ shall be calculated as the full price paid for the ‘product’ minus the ‘product’ sale price during Black Friday Weekend.
To be eligible to apply, any products must have been purchased as brand new from JE James Cycles and the price difference will only be calculated on like-for-like products. The JE James Cycles Black Friday Price Promise is not applicable to any not quite perfect, or ex demo bicycles.
‘Black Friday Price Promise Claims’ must be submitted within 14 days of the Black Friday Weekend (defined above).
We will aim to process Black Friday Price Promise Claims within five working days of receipt.
In the event of us approving your Black Friday Price Promise claim, we shall email you a JE James Cycles voucher to the value of the difference between the two prices.
JE James Cycles reserves the right to withdraw the Black Friday Price Promise at any time without prior written notice and/or to alter or amend these Black Friday Price Promise terms at any time.