What is the Black Friday Price Promise?

JE James Cycles is offering a price promise on all new bicycles purchased between 1/11/2023 and the day before Black Friday, 23/11/23. If there's a bike that you just can't wait to get your hands on, you can buy it now and if it gets discounted over the Black Friday weekend, we'll refund you the difference in a voucher!

Black Friday Price Promise Form

How it works

Buy any new bicycle between November 1st-23rd 2023 (available while stocks last).
Check back on the Black Friday weekend to see if your purchased item has been discounted.
Use the Black Friday Price Promise Form to let us know whether your item(s) has been reduced in price.
When you contact us, make sure to include your receipt/order number.
We'll then verify your purchase and refund the difference in a voucher to spend online.

Terms & Conditions

The JE James Cycles Black Friday Price Promise is available only in respect of orders made between the 1st and 23rd of November.

For the purpose of our Black Friday Price Promise, Black Friday Weekend shall be defined as Thursday 23rd November 18:00 2023 to Monday the 27th November 23:59 2023.

In order to claim on the Black Friday Price Promise (a “Black Friday Price Promise Claim”), you must contact JE James Cycles detailing the product purchased and your original receipt number within 14 days of Black Friday Weekend.

Your order must have been completed and paid in full to be eligible. Our price promise is not applicable to any bicycle purchased via finance, or cycle to work.

If a successful claim is made, all refunds shall be remunerated using a JE James Cycles online voucher to the value of the ‘price difference’, redeemable against future purchases with JE James Cycles. This is at our discretion and not a guarantee.

The ‘price difference’ shall be calculated as the full price paid for the ‘product’ minus the ‘product’ sale price during Black Friday Weekend.

To be eligible to apply, any products must have been purchased as brand new from JE James Cycles and the price difference will only be calculated on like-for-like products. The JE James Cycles Black Friday Price Promise is not applicable to any not quite perfect, or ex demo bicycles.

‘Black Friday Price Promise Claims’ must be submitted within 14 days of the Black Friday Weekend (defined above).

We will aim to process Black Friday Price Promise Claims within five working days of receipt.

In the event of us approving your Black Friday Price Promise claim, we shall email you a JE James Cycles voucher to the value of the difference between the two prices.

JE James Cycles reserves the right to withdraw the Black Friday Price Promise at any time without prior written notice and/or to alter or amend these Black Friday Price Promise terms at any time.