All of our UK Customers can select our FREE standard delivery option on any order over £10 which also means free delivery is available on all bicycles. As part of our delivery options you can also upgrade to DPD tracked, shipping which means items in stock will be with you sooner. Learn more about JE James deliver services. Click here
We are proud to say that all of our bikes are pre-built and go through a rigorous inspection procedure before the bike arrives at your doorstep. Due to shipping restrictions bikes will arrive with some minor assembly being required. To help with this small amount of assembly we have created our helpful assembly guide. Click here to view assembly guide.
JE James Cycles Click and Collect feature is a great way of securing your product before coming into store selecting your nearest JE James Cycle branch. Once your product is ready for collection your chosen JE James Branch will contact you via text or telephone. Meaning you do not make a wasted trip. Please do not come into store until you receive this message. Learn more about JE James Click and Collect. Click here
We have many happy customers based outside of the UK because we try and keep our delivery charges to minimum. The best way to calculate how much delivery of any item via our website is to add products to your cart and proceed through the checkout process, please then enter your delivery details. Our website at this time will calculate the cost of delivery to your country. Orders delivered outside of the EU are exempt from VAT. Learn more about JE James Cycles international delivery. Please click here.
Our main aim is to make sure you are happy with your purchase You can contact our returns department direcly via email: email@example.com
Learn more about our returns policy here: Click here to view returns policy