Google Reviews
5 out of 5
"Very patient and helpful staff when purchasing an Ebike. No pressure just plenty of help, advice and again patience. I am very fussy and I was never made to feel that was the case. Highly recommended ????"
Joe Joe
February 06, 2023
5 out of 5
"Thanks for sorting me out with my new Trek Merlin MTB. Really helpful staff, and shoutout to Adam for helping me out and the good communication. Might come back and get my gears checked after I've put a few miles on the chain etc! All the best, Troy."
Troy Smith
February 06, 2023
5 out of 5
"Absolute fab service from the Rotherham team, went above and beyond with our two bike purchases for the children, even allowed them to test ride the bike. Extra helpful with adding two dropper posts. Highly recommend. Merry Xmas to the team."
Christopher Gilling
February 06, 2023
5 out of 5
"Excellent service as always"
mark Pitchfork
February 06, 2023
5 out of 5
"I honestly cannot thank Richard enough for all his help/guidance. I have not been able to go into store so I have spoken to Richard over the phone each time when purchasing items (mainly for my partner) so getting those extra little details have been important especially when ordering the right bike etc. If you're thinking of going to J E James then Richard is the person to see, he's happy, friendly, knowledgeable and goes above and beyond. I also find the quality of their stock is also of a high standard."
charlotte ianson
February 06, 2023
5 out of 5
"Helpful. Called in store late pm 30 mins before closing. Staff very willing to give all details and full overview on planned purchase. Team contributed to offering answers to all our questions re charging battery when away in holiday. Very impressed."
Lindsay Fox
February 06, 2023
5 out of 5
"Amazing service. emergency part needed, got it delivered to me within 24 hours!"
Nicholas Barron
February 06, 2023
5 out of 5
"Massive thankyou to Dean and Josh. Ordered my Marlin 8 through the cycle scheme. Excellent service and communication all the way. My bike is fantastic. I'd recommend this shop very highly????????"
Louis H
February 06, 2023
5 out of 5
"First class after sales service. Worked with Bosch to fix a very expensive fault with my slightly out of warranty ebike, at no expense to me. Thanks guys????"
John Mills
February 06, 2023
5 out of 5
"Great customer service"
Wayne Brown
February 06, 2023
5 out of 5
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