Google Reviews
5 out of 5
"Very helpful and took time to explain things."
Sean Bradley
November 29, 2023
5 out of 5
"I grew up around here and riding bikes so I've been coming here for a good 30 years on and off or so even if it's just to borrow a tool while on a ride as a child, the staff are so knowledgeable and helpful. Even after ten or so years of not riding it still feels the same here"
dave matthews
November 18, 2023
5 out of 5
"Very helpful and knowledgeable."
Richard Riley
November 15, 2023
5 out of 5
"Really impressed, well stocked, knowledgeable and friendly staff, excellent workshop. Efficient and very friendly mechanics, squeezed me in at the end of the day, fixed the issue promptly and shared a few tips, very reasonable prices."
Will Schrimshaw
November 12, 2023
5 out of 5
"Purchased a Giant Trance e bike. Price matched a web based advert, which my local Giant store wouldn't do. Adam went through the bike functions & arranged for the wheels to be tubeless. Nothing was too much trouble. Brilliant service & I would have no hesitation in recommending them."
Steve Allsopp
November 05, 2023
5 out of 5
"Spoke to Josh first thing this morning about a stuck Maxle, told me to pop down and they'd take a look, all fixed in minutes. Saved my first ride in 3 months following a nasty back injury, absolute legends, thanks guys ????"
Tom Grantham
October 19, 2023
5 out of 5
"Excellent 5 star rating from me. Recently purchased a Rayleigh Motus Grand tourer. Due to medical conditions I have had to hand my driving license in to DVLA. So I needed a bike to keep my mental health and wellbeing going and most importantly my independence. Yes it’s strange not driving my vehicle but getting this E-bike is doing the job. When I purchased the e-bike Jeff was the chap who sorted everything out for me and his customer service skills were second to none. J&E James has got me back on wheels and I would happily and highly recommend this company to anyone who is in need of a bike. Thank you to team at J&E James cycles. Oh and thanks for delivering too???????????? 15/10/23 BIKE SERVICED BY TONY AND ABSOLUTELY PLEASED WITH THE OUT COME. JE JAMES IS SUCH AN AMAZING COMPANY."
Craig Baxter
October 17, 2023
5 out of 5
"Brilliant customer service"
H R
October 14, 2023
5 out of 5
"After years of pining over full suspensions while on my hard tail, finally took the plunge, Andy was fantastic from start to collection this morning, took his time to explain everything in detail without making me feel completely clueless! Also getting the right bike for my riding style/places and finally setting the bike up for my weight etc. Thankyou team, earned a customer for life for sure!"
Matthew Benson
October 06, 2023
5 out of 5
"Great shop and knowledgeable staff .well stocked shop. Always helpful staff."
Martin Jones
October 06, 2023
5 out of 5
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